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FAQs

What do I need to get started?

You will need to sign up with your by following this link HERE and follow the step by step process.


What if I forgot my username/password?

If you forget your username/password and need to change it, just click the ‘forgot username/password’ box on the login page. You will then be emailed with a link to reset your username/password and regain access to your account.


How do I get paid?

From 'My Account' section of your dashboard you will input your payment details by clicking the ‘Payment info’ link. Here you can add and change your bank account details.


Can I release music that isn’t my own?

We take copyright seriously as there are legal implications for uploading contents you do not have the rights for. If you’re planning to release a cover, remix or a song using samples, please make sure you have the necessary license.


What is ISRC code?

Each track needs an ISRC code as a unique identifier to track sales. ISRC enables recordings to be uniquely and permanently identified. ISRC helps to avoid ambiguity and simplifies the management of rights when recordings are used across different formats, distribution channels or products. The ISRC for a recording remains a fixed point of reference when the recording is used across different services, across borders, or under different licensing deals. For more details visit  http://isrc.ifpi.org/en/


What is UPC code?

Every release needs a UPC barcode. A unique identifier tagging your digital contents online.


How do I check if my music is live?

To check that your release has gone live, just head to the stores you requested and search for your music.


Can I choose Territories and Stores to release my Music?

Most of our artists’ releases will go to every store worldwide, and every territory worldwide.

You however can choose specific territories and stores in which you’d like to release your music if you’d prefer.


When Do I get Paid?

All revenue generated on each track is calculated on a regular basis and your wallet is updated. Payments will be made once your agreed threshold is reached.


How much do I pay to upload my song?

TuneAfrique charges a one-off distribution fee per upload. This fee depends on your location. You Also keep 100% of your earnings.

TuneAfrique Also offers a free Distribution arrangement, in which case you keep 80% of your earnings. Please read carefully our ‘Distribution Agreement’ before uploading your song.


Do I need copyright or licenses to sell music?

If the music composed creation is 100% yours, you automatically own the copyright and won’t need any licenses (may differ depending on your region). If you’re releasing a cover, remix or a song using samples, you will most likely need to purchase a license before releasing your music to avoid any possible legal action from the original copyright holders.


How can I see my transaction history?

From the My Account dropdown menu on your dashboard, you can view your payout history via the ‘payment info, sales report, or sales history’


Can I use an existing ISRC or UPC code?

If you have obtained a legitimate barcode, yes that’s fine. We can also generate them free of charge, so you’re covered.


What do I put for the release date?

For the album/singles release date, select the date you’d like your release to go live. We advise you upload your song at least 2 weeks ahead of release date to allow for adequate review before going live.

If you have a launch date in 2 weeks for example, and you want your release to go live exactly on this date, put this into the release date section. The stores will hold your release until this date.

If you are uploading an old release, pls put the old release date for consistency.


Why isn’t my artwork being accepted?

If your artwork isn’t being accepted by our system, it means that it doesn’t exactly match the specification and therefore won’t be accepted by the store, either 3000 x 3000 pixel (preferred) or 1400 x 1400 pixels, jpg, gif, png or jpeg file type, less than 2.5mb.

Your artwork may still be rejected if it contain inappropriate information like your contact details e.g telephone number, website address and social media handles.


What Audio File Formats Can I Upload?

In order to upload your music properly and accepted by other digital stores, TUNEAFRIQUE only accept WAV file with 16 bit (sample size), 44.1 kHz (sample rate), 1411 kbps (bit rate) stereo.


How Long Does It Take For My Music To Go Live?

Our technology delivers  your music to other at streaming services immediately it is approved and queued for transfer. Your song will go live on the release date you indicate during submission, provided your submission meets all our delivery requirements. We advice you load your music at least 2 weeks before your release date.